Question 1

What happens on my first daycare visit?

Accepted Answer

ON YOUR FIRST VISIT to the Perfect Doggy Daycare Centre you will need to bring your up to date 
 Vaccination Certificate (including Kennel Cough and full import documents, if applicable).  if your 
 dog has been imported into the UK you will need to make an appointment prior to your assessment.

You will be required to complete a short Registration Form.

Question 2

How much is the initial daycare assessment?

Accepted Answer

A FREE OF CHARGE assessment will be carried out lasting for approximately 2 hours.  This is to
 establish your dogs suitability and also to ease your dog into any unfamiliar circumstances. Great 
care is taken with new and nervous dogs to introduce them carefully to their new friends.  Puppies 
under the age of 24 weeks are welcomed to FREE sessions.  Ask for details.

Question 3

What are the requirements for using daycare?

Accepted Answer

It is a requirement that your dog has the Kennel Cough Vaccine to use the Daycare.  Following the nasal Kennel Cough vaccine your dog should not come into contact with any other dog for 14 days, and therefore will not be permitted into the Daycare Centre for that period.    It is a requirement that you have full insurance for your pet to cover loss, injury or death whilst in the care of Perfect Pet Services.  Male dogs over the age of 12 months must be castrated.

In line with UK Government guidelines, all imported dogs from Europe must be tested for Brucella Canis (www.perfectpetservices.com/brucella-canis)prior to using the Daycare.   This must be a test carried out by an official vet in the UK and be at least 3 months after the imported date.   Please read our full Terms and Conditions

When dogs mix together and engage in play or otherwise they sometimes get injured. If you, the owner object to this possibility you should reconsider using day care for your dog.  It is a  requirement that your dog(s) are insured to cover against all possibilities. As the day care centre is open plan we cannot accept aggressive dogs under any circumstances.

Question 4

How much are daycare sessions?

Accepted Answer

DOGGY DAYCARE RATES  
SHORT SESSION £15.50 one dog (4 hours) 
FULL DAY £19.00 one dog (Up to 11 hours)

A Taxi Service is available to the local area, subject to availability.   Ask for a price.

Question 5

What are your opening hours?

Accepted Answer

DOGGY DAYCARE CENTRE OPENING HOURS

MONDAY TO FRIDAY      8.00am to 7.00pm

SATURDAY                          9.00am to 6.00pm

BANK HOLIDAYS              8am to 6.00pm

The Doggy Daycare Centre is closed Christmas Day, Boxing Day, New Years Day, Easter Monday.

Out of hours - email us .. info@perfectpetservices.com

Question 6

What are your Christmas opening times 2025?

Accepted Answer

https://static.wixstatic.com/media/6d6b00_6cde8142d68742b796279ddccf21a034~mv2.jpg

Question 7

Where are you?

Accepted Answer

Doggy Daycare & Secure Field, Pike Road, Llanvaches,  Nr Penhow, Caldicot.  NP26 3AD

Please check your route before using Sat Nav as postcodes are unreliable in rural areas where they cover large areas.  We encourage you to use What3words which is far more accurate.  https://w3w.co/straddled.arriving.robot()

Question 8

Should I bring my puppy to socialisation sessions?

Accepted Answer

Puppies and adult dogs will benefit from socialisation throughout their lives. Everyone they meet, everything they see and everywhere they go will be a brand new experience for your puppy. This period as a puppy can make a big difference to their behaviour in later life, negative behaviour in fully-grown dogs can often be traced back to a lack of socialisation as a puppy. It’s therefore vital that you give your puppy a wide range of experiences in a calm and controlled way. And it’s our job to make it all as enjoyable as possible so that they learn to be relaxed, confident and friendly.

Once fully vaccinated your puppy is welcome here at the Doggy Daycare Centre where we introduce and socialise your puppy in a controlled environment until they can be fully integrated with fully-grown dogs...  there is no joining fee or contract.
​
 Up to the age of 6 months - TWO FREE 2 hour sessions.

Question 9

Who are you licensed by?

Accepted Answer

Perfect Doggy Daycare Centre is licensed and inspected regularly by Newport County Council.

We are also a proud member of the Pet Industry Federation (www.perfectpetservices.com/pet-industry-federation)

Question 10

Can I bring my European Rescue dog to daycare?

Accepted Answer

In line with UK Government guidelines, all imported dogs from Europe must be tested for Brucella Canis (https://www.perfectpetservices.com/brucella-canis)prior to using the Daycare.   This must be a test carried out by an official vet in the UK and be at least 3 months after the imported date.   Please read our full Terms and Conditions (https://www.perfectpetservices.com/terms-conditions)

Question 11

Do you sell Dog Food and Treats?

Accepted Answer

We have a selection of Burns Dog Food and Skinners Dog Food at the Daycare.   We also sell Scoops Dog Ice Cream as a special treat for your dog.  
We can advise you on all dog foods, ask us our staff for help.

Question 12

What are your Terms and Conditions?

Accepted Answer

All our Terms and Conditions (www.perfectpetservices.com/terms-conditions)can be found by following the link at the bottom of our website.

Pike Road, Penhow, Gwent NP26 3AD

01633 400993

PERFECT PET SERVICES

DOGGY DAYCARE & SECURE FIELD

Frequently Asked Questions

Doggy Daycare

The Dog Field

Pet Services

Where are we?

Perfect Doggy Daycare Centre & The Dog Field
(Rear of Rock & Fountain Pub)
Pike Road, Penhow, Newport, Gwent. NP26 3AD

01633 400993

info@perfectpetservices.com

Opening Times

Doggy Daycare Centre

Mon-Fri - 8am-7pm
Saturday - 9am - 6pm
(See FAQs for Bank Holidays)

The Dog Field

Mon-Sun - 8am-9pm