Pike Road, Penhow, Gwent NP26 3AD
Frequently Asked Questions
Doggy Daycare
ON YOUR FIRST VISIT to the Perfect Doggy Daycare Centre you will need to bring your up to date
Vaccination Certificate (including Kennel Cough and full import documents, if applicable). if your
dog has been imported into the UK you will need to make an appointment prior to your assessment.
You will be required to complete a short Registration Form.
A FREE OF CHARGE assessment will be carried out lasting for approximately 2 hours. This is to
establish your dogs suitability and also to ease your dog into any unfamiliar circumstances. Great
care is taken with new and nervous dogs to introduce them carefully to their new friends. Puppies
under the age of 24 weeks are welcomed to FREE sessions. Ask for details.
It is a requirement that your dog has the Kennel Cough Vaccine to use the Daycare. Following the nasal Kennel Cough vaccine your dog should not come into contact with any other dog for 14 days, and therefore will not be permitted into the Daycare Centre for that period. It is a requirement that you have full insurance for your pet to cover loss, injury or death whilst in the care of Perfect Pet Services. Male dogs over the age of 12 months must be castrated.
In line with UK Government guidelines, all imported dogs from Europe must be tested for Brucella Canis prior to using the Daycare. This must be a test carried out by an official vet in the UK and be at least 3 months after the imported date. Please read our full Terms and Conditions
When dogs mix together and engage in play or otherwise they sometimes get injured. If you, the owner object to this possibility you should reconsider using day care for your dog. It is a requirement that your dog(s) are insured to cover against all possibilities. As the day care centre is open plan we cannot accept aggressive dogs under any circumstances.
DOGGY DAYCARE RATES
SHORT SESSION £15.50 one dog (4 hours)
FULL DAY £19.00 one dog (Up to 11 hours)
A Taxi Service is available to the local area, subject to availability. Ask for a price.
DOGGY DAYCARE CENTRE OPENING HOURS
MONDAY TO FRIDAY 8.00am to 7.00pm
SATURDAY 9.00am to 6.00pm
BANK HOLIDAYS 8am to 6.00pm
The Doggy Daycare Centre is closed Christmas Day, Boxing Day, New Years Day, Easter Monday.
Out of hours - email us .. info@perfectpetservices.com
Puppies and adult dogs will benefit from socialisation throughout their lives. Everyone they meet, everything they see and everywhere they go will be a brand new experience for your puppy. This period as a puppy can make a big difference to their behaviour in later life, negative behaviour in fully-grown dogs can often be traced back to a lack of socialisation as a puppy. It’s therefore vital that you give your puppy a wide range of experiences in a calm and controlled way. And it’s our job to make it all as enjoyable as possible so that they learn to be relaxed, confident and friendly.
Once fully vaccinated your puppy is welcome here at the Doggy Daycare Centre where we introduce and socialise your puppy in a controlled environment until they can be fully integrated with fully-grown dogs... there is no joining fee or contract.
Up to the age of 6 months - TWO FREE 2 hour sessions.
Perfect Doggy Daycare Centre is licensed and inspected regularly by Newport County Council.
We are also a proud member of the Pet Industry Federation
In line with UK Government guidelines, all imported dogs from Europe must be tested for Brucella Canis prior to using the Daycare. This must be a test carried out by an official vet in the UK and be at least 3 months after the imported date. Please read our full Terms and Conditions
We have a selection of Burns Dog Food and Skinners Dog Food at the Daycare. We also sell Scoops Dog Ice Cream as a special treat for your dog.
We can advise you on all dog foods, ask us our staff for help.
All our Terms and Conditions can be found by following the link at the bottom of our website.
The Dog Field
To book a slot in the Dog Field, see the booking page on our website. BOOK THE DOG FIELD.
THE DOG FIELD OPENING HOURS
MONDAY TO SUNDAY 8.00am to 9.00pm
The Dog Field is a secure field with 6 foot (1.8m) fences to enclose the entire field. The field has gated access and is only bookable for one party at a time.
If your dog can or will attempt to jump over 6 foot fences, our field may not be suitable. Owner discretion is advised.
While it might seem like a good idea, putting agility equipment into a dog walking field isn't recommended due to potential safety and liability issues. Untrained dogs and handlers can misuse the equipment, leading to injuries.
A secure dog walking field provides a safe space for dogs to exercise off-lead, but without the added complexity of agility equipment.
Agility equipment is designed for dogs that have been trained to navigate it safely. Without proper guidance, dogs could injure themselves on jumps, seesaws, or other obstacles.
Many commercial agility sets aren't designed with the same safety features as professional agility equipment, potentially increasing the risk of injury. For example, the bars on jumps might be too rigid or the tires may not be breakaway designs.
Some dogs and breeds may not be suited for agility training, and the presence of equipment could create a stressful environment.
Dog walking fields and play parks require insurance to cover potential injuries. Adding agility equipment without proper assessment and risk management could void existing policies or make it difficult to obtain adequate coverage.
For further information regarding agility training, contact our Dog Trainer who is a fully qualified agility instructor.
Yes, the Dog Field is completely enclosed and private, meaning that you won't encounter any other dogs in the field during your booking. Reactive dogs are welcome to use the field to enjoy off-lead freedom with owner peace of mind.
Any breed or size of dog can use The Dog Field @ Perfect Pet Services. If your dog is on the banned breed list, as set out in the Dangerous Dogs Act 1991, please see the below terms.
All banned breeds may use the field with a Government Exemption Certificate and relevant insurance. A copy of this exemption certificate must be emailed to info@perfectpetservices.com prior to attendance.
All banned breeds MUST wear a muzzle and lead until securely in the field – the gate must be locked before removing lead and muzzle. The dog must be wearing the lead and muzzle before unlocking the gate to exit.
Any dogs who attend the secure field with an XL Bully or banned breed must live in the same household and are the responsibility of their owner.
All banned breeds may use the field with a Government Exemption Certificate and relevant insurance. A copy of this exemption certificate must be emailed to info@perfectpetservices.com prior to attendance.
All banned breeds MUST wear a muzzle and lead until securely in the field – the gate must be locked before removing lead and muzzle. The dog must be wearing the lead and muzzle before unlocking the gate to exit.
Any dogs who attend the secure field with an XL Bully or banned breed must live in the same household and are the responsibility of their owner.
In line with UK Government guidelines, all imported dogs from Europe must be tested for Brucella Canis prior to attendance. This must be a test carried out by an official vet in the UK and be at least 3 months after the imported date. Please read our full Terms and Conditions
Yes, we welcome professional dog walkers to use our field as a safe and secure way to exercise clients' dogs.
We require dog walkers using our field to have the relevant insurance to cover the dogs in their care.
Professional dog walkers can book the Dog Field for up to 6 dogs - so long as they're insured to walk this many at one time. Email us to book.
To book, get in touch with us at info@perfectpetservices.com
All our Terms and Conditions and Code of Conduct can be found by following the link at the bottom of our website.
Pet Services
For Pet Services in your own home, such as Cat Sitting, Small Animal Sitting and Puppy Sitting, we cover the following areas (subject to travel charges):
-Chepstow, Mathern, Pwllmeyric, Bulwark, Thornwell, Sedbury, Tutshill and surrounding areas.
-Caldicot, Rogiet, Portskewett, Magor, Undy and surrounding areas.
-Newport and surrounding areas.
Get in touch to find out if we cover your address!
This is a popular service and available exclusively for Doggy Daycare Customers....
Home Boarding is a real alternative to traditional dog boarding kennels. Perfect Pet Services will arrange for your dog to stay in a suitable family home, perfectly matched to your dogs needs, receiving the best attention at all times. Unlike traditional dog boarding kennels, your dog will receive one to one attention and taken care of as a family pet. Your dog will receive undivided attention at all times. All your pet’s usual routines will be maintained including: walking, feeding and sleeping arrangements.
Stress free accommodation and relaxation for your dog. All accommodation also includes a fully enclosed garden where your dog is free to roam and play.
We do not offer dog walking services currently. However, we do offer Doggy Daycare which includes a full day of care for your dog in an open plan environment, allowing them to play all day - with the optional extra of a 45 minute small-group free run in our secure dog field.
We also offer private bookings for the Dog Field for you to book with your dog.
All our Terms and Conditions can be found by following the link at the bottom of our website.